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How to Land Entry-Level IT Jobs: Skills & Roadmap

Introduction

September 26, 2025
Reviewed By Product Expert and Coach Elizabeth Hogue

The world of IT offers one of the most lucrative and dynamic career paths for individuals seeking financial stability, flexibility, and professional growth. Whether you're a career changer or someone entirely new to technology, entry-level IT positions provide the perfect opportunity to step into the tech industry. But how do you go from zero experience to landing that first IT job?

This guide breaks down the essential skills, mindsets, and strategies needed to build a strong foundation in IT and launch a successful career.

Why IT Is a Great Career Choice

The IT industry thrives on flexibility, adaptability, and skill-based hiring, making it a welcoming field for individuals from all professional and educational backgrounds. Entry-level IT positions - such as IT support, help desk technician, and junior systems administrator - offer opportunities to gain hands-on experience, develop technical expertise, and grow into more specialized roles over time.

Unlike other professions, IT does not always require a degree to get started. Certifications, personal projects, and soft skills like communication and problem-solving can often be just as valuable as formal education.

Building a Foundation: Key Skills and Competencies

1. Technical Skills That Matter

For entry-level IT roles, employers expect candidates to possess basic technical skills, including:

  • Operating Systems: Familiarity with Windows, macOS, and Linux.
  • Networking: Understanding how to set up and troubleshoot small networks.
  • Hardware Troubleshooting: The ability to diagnose and repair hardware-related issues.
  • Command Line: Proficiency in command-line programming and scripting (e.g., Bash or PowerShell).
  • Ticketing Systems: Knowledge of how companies manage IT issues via ticketing platforms.

It’s essential to explore free or low-cost resources to build these skills. Tools like virtual labs, online courses, or even experimenting with personal devices can provide a significant edge.

2. Soft Skills for Success

While technical expertise is crucial, soft skills enhance your ability to work effectively in an IT team or customer-facing role:

  • Communication: Explaining complex technical concepts in simple terms.
  • Collaboration: Working with teams to solve problems and improve processes.
  • Adaptability: Handling new technologies and challenges with resilience.
  • Customer Service: Supporting users with patience and empathy.

Employers value problem-solvers who can remain calm under pressure and adapt quickly to evolving technology.

The Role of Practice and Repetition

One of the most insightful lessons shared in the video is the importance of repetition in learning technical skills. The speaker compares practicing a task 50 times to practicing it 1,000 times, emphasizing that mastery comes with consistent effort and dedication.

For example, if you’re learning to write and debug code, don’t stop when you get it right a few times. By repeating the process extensively, you not only improve your technical proficiency but also demonstrate your motivation and commitment - qualities highly valued in the IT field.

How to Stand Out as a Beginner

1. Document Your Learning Journey

Keeping a learning journal or portfolio helps track your progress and reinforces your understanding of technical concepts. This documentation can also serve as a valuable asset during interviews, showcasing your dedication and growth.

2. Leverage Your Personal and Class Projects

Projects like setting up a Raspberry Pi, building a home lab, or troubleshooting family computers can demonstrate hands-on experience. Even volunteer work or coursework can highlight your problem-solving abilities. To share these effectively:

  • Create a digital portfolio with visuals, descriptions, and outcomes.
  • Highlight relevant projects on your resume and LinkedIn profile.

3. Use Keywords Strategically

Tailor your resume and LinkedIn profile by incorporating keywords from job descriptions and certifications. For example, terms like "Bash scripting", "IT administration", and "networking basics" help recruiters identify your qualifications.

Tools like LinkedIn’s job search function and AI tools can assist in identifying valuable keywords across job postings and tailoring your resume accordingly.

4. Be Honest About Certifications in Progress

If you’re actively working toward a certification (like CompTIA A+ or Google IT Support), mention it in your application as "in progress." Transparency about your current status builds trust with employers while demonstrating your commitment to self-improvement.

5. Find a Mentor and Network

Engaging with professionals in the field can provide guidance, mentorship, and even job referrals. Reach out on LinkedIn, attend local tech meetups, or join online communities to connect with others in the industry.

Overcoming Challenges as a Beginner

1. Avoid Comparisons

Everyone’s journey into IT looks different. Comparing yourself to others can lead to unnecessary frustration. Instead, focus on your unique progress and take ownership of your learning.

2. Start Applying Early

Even if you’re still learning or haven’t completed a certification, start applying for jobs. Employers appreciate ambition and might offer an entry-level role based on your potential rather than your experience.

3. Be Prepared for Interviews Without Experience

If you lack formal experience, lean on your projects, personal labs, or coursework to answer interview questions. Practice mock interviews to build confidence in explaining your skills and the value you bring to an organization.

Common Questions Answered

Q: Do I need a degree to get started in IT?

No, many entry-level roles prioritize certifications or hands-on experience over a formal degree.

Q: Which certifications are best for beginners?

Start with CompTIA A+ or Google IT Support certifications. These are widely recognized and cover foundational IT skills.

Q: How long does it take to land a job in IT?

With dedicated study and job applications, you can secure an entry-level IT role within 3–6 months.

Q: Can I freelance in IT?

Yes! Freelance opportunities include setting up devices, troubleshooting hardware/software issues, and even offering technical support to small businesses.

Q: Do I need programming skills for IT support?

Programming knowledge is not essential for most entry-level IT support roles. However, familiarity with basic scripting (e.g., PowerShell or Bash) can be advantageous.

Key Takeaways

  • Master the Basics: Focus on foundational technical skills like operating systems, networking, and hardware troubleshooting.
  • Repetition Is Key: Practice technical tasks repeatedly to build confidence and expertise.
  • Document Your Learning: Create a learning journal or portfolio to track progress and showcase your knowledge.
  • Apply Early: Don’t wait until you’ve completed certifications - start applying and explaining your learning journey.
  • Use Keywords: Optimize your resume and LinkedIn profile with job-relevant terms.
  • Capitalize on Projects: Highlight personal, volunteer, or coursework projects to demonstrate hands-on experience.
  • Network and Seek Mentors: Build connections within the industry to gain insights and potential referrals.
  • Build a Digital Portfolio: Use tools like Canva to create a visual representation of your projects and skills.

Conclusion

Breaking into IT may seem daunting at first, but with the right mindset, resources, and persistence, you can lay the groundwork for a long and rewarding career. Start by focusing on foundational skills, documenting your progress, and applying for positions that align with your goals. Remember, every expert started as a beginner - your journey to IT success begins with the first step.

By embracing the strategies outlined in this article, you’ll not only position yourself for success in entry-level IT roles but also build a solid foundation for long-term growth in the tech industry.

Source: "Top Entry-Level IT Jobs & Skills You Need in 2025 | Career Planning Tips Included!" - Dr. Daniel Downs | Digital Futures Education, YouTube, Aug 6, 2025 - https://www.youtube.com/watch?v=R-rb00FYdvk

Use: Embedded for reference. Brief quotes used for commentary/review.

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Elizabeth Hogue
September 26, 2025

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